REALITY star Ferne McCann admitted her leaked WhatsApp voice note scandal was not her "finest hour".
The former TOWIE star was allegedly heard making derogatory remarks about her ex co-stars Sam Faiers and Billie Shepherd.
Audio clips also allegedly see McCann talk about her ex-boyfriend Arthur Collins' acid attack victim Sophie Hall.
Speaking on Wednesday's episode of This Morning, Ferne broke down in tears as she discussed the whole ordeal.
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"It definitely wasn't my finest hour," she said. "It definitely was a difficult time in my life when those voice notes were leaked."
She added: "But I need to take this opportunity to publicly apologise again to those affected.
"Obviously the words that I used were unpleasant and I have reached out privately to those people.
"These voice notes were from a time when I was in a very vulnerable situation and it was a very, very difficult situation for me five to six years ago."
Ferne said she has since "done a lot of work" on herself and has "been in therapy".
"I've been in therapy for six years and I feel that I am a different person," she added.
McCann said she was unable to share her "full truth" as the leaked voice note saga is currently in a "criminal investigation".
This Morning continues weekdays on ITV.
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